24live Terms & Conditions — Full Details

24live is an international online gaming and betting platform operating under a valid license. These Terms and Conditions ("Terms") form a legally binding agreement between 24live and its users ("you" or "member").

By accessing the 24live website or app, registering an account, or using any of our services, you are deemed to have read, understood, and agreed to these Terms.

• These terms may be updated at any time, and users will be duly notified of any changes.
• These Terms are available in both Bengali and English. In the event of any conflict, the English version shall take precedence.
• 24live reserves the right to add, modify, or discontinue any service at any time.
• A stable internet connection is the user's own responsibility when using the platform.

To get in touch with 24live, email us at support@24live.app. Our support team is available 24/7 in both Bengali and English.

To open an account with 24live, you must meet the following requirements. Failure to do so will render your registration invalid and may result in account termination.

• You must be 18 years of age or older.
• All information provided during registration must be accurate, truthful, and kept up to date.
• Each individual may operate only one account.
• Multiple accounts from the same device or IP address are not allowed.
• You are responsible for keeping your account login credentials confidential.
• Lending or selling your account to anyone else is strictly prohibited.

For KYC (Know Your Customer) verification, you may be required to submit a copy of your National ID (NID), passport, or driving licence. Large withdrawals may be held until this verification is complete.

All financial transactions on 24live are fully secure and processed using encrypted methods. We support Bangladesh's most popular payment options, including bKash, Nagad, and Rocket.

Deposit:

• Minimum deposit amount is ৳200.
• Deposits are typically credited to your account within 1–5 minutes.
• Only payment methods registered in your own name may be used.
• Third-party deposits are strictly prohibited.

Withdrawal:

• Minimum withdrawal amount is ৳500.
• Withdrawals are typically processed within 15 minutes to 24 hours.
• Large withdrawals may be held pending KYC verification.
• Winnings from bonuses are subject to specific wagering requirements before any withdrawal can be made.

24live regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions that must be followed.

• The welcome bonus is available to new members one time only.
• Withdrawals are not permitted until the applicable wagering requirement (typically 10–30x) has been met after receiving a bonus.
• Every bonus has a set expiry date — any unused bonus will be forfeited once it expires.
• Multiple bonuses cannot be used simultaneously unless explicitly stated otherwise.
• Creating multiple accounts to exploit bonuses will result in all associated accounts being permanently closed.
• Some games do not contribute to wagering requirements, or contribute at a reduced percentage.

The following general rules apply to Sports Betting and casino games on 24live. Additional rules may apply for specific games or sports.

• Confirmed bets cannot be changed or cancelled.
• Minimum bet amounts may vary by game and market.
• Maximum bet limits apply and vary by account type and game.
• 24live reserves the right to void any bets placed at incorrect odds due to a technical error.
• If a match is cancelled, the original stake will be refunded.
• Live betting decisions must be made in real time — delays may result in your bet being declined.

Casino games use an RNG (Random Number Generator) that is regularly audited by independent third parties. The RTP (Return to Player) percentage for each game is listed in the game details.

The following activities are strictly prohibited on 24live. Violations may result in immediate account termination and forfeiture of any winnings.

• Participating in bet-fixing or match manipulation.
• Placing bets using automated software, bots, or scripts.
• Opening multiple accounts to take advantage of bonuses.
• Money laundering or transactions involving illegal funds.
• Unauthorized access to another user's account.
• Hacking or conducting a cyberattack on 24live's systems.
• Exploiting any technical flaw or error on the platform.
• Creating or managing an account using someone else's identity.

24live reserves the right to suspend or close any account at any time. Members may also close their own account at any time.

Circumstances under which 24live may close an account:

• In the event of a terms and conditions violation.
• In cases of registration using false information.
• Extended inactivity (more than 12 months).
• Upon instruction by a court or order from a regulatory authority.

To close your account yourself:

Email us at support@24live.app or reach out via the support chat. Please complete all pending withdrawals before closing your account. Any remaining balance can be withdrawn within 30 days after account closure.

24live believes gaming is a form of entertainment, not a source of income. We actively promote responsible gaming and work to prevent problem gambling.

• You can set your own daily, weekly, or monthly deposit limits.
• You may apply for self-exclusion for a set period of time.
• You may take a temporary break with a cooling-off period.
• If problem gambling is suspected, 24live may restrict the account on its own initiative.

24live takes the protection of your personal data very seriously. Below is a summary of how we collect and use your information.

• Your information is used exclusively for service delivery and account management.
• Your consent will be obtained before your information is used for marketing purposes.
• Your information is never sold or shared with third parties.
• Information may be disclosed to authorities when required by law.
• All data is secured with SSL encryption.

Our full Privacy Policy here available.

24live may update these terms and conditions at any time. Users will be notified of significant changes via email or platform notification.

• Updated terms take effect 7 days after they are published.
• Continued use of the platform after any changes constitutes acceptance of the updated terms.
• These terms and conditions are governed by international law.
• Any disputes will first be addressed through negotiation.